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I had this happen after getting a new phone – except my server wouldn’t let my phone login at all

Apparently fail2ban had been doing too good a job – because I'd relied on Touch ID (and planned to use Face ID), my phone was trying to autologon…but hadn't had the credentials actually entered yet (since they're been saved in the secure enclave on my last phone)

Had to delete the app from my phone, then reinstall – then it was happy