@aprilwensel Given most people *don’t* check the manuals before asking questions …. 95% of questions I fielded in mid- and senior-tier support had an answer in the format, “on page thus and such whatever it is, is your answer”

Given most people *don’t* check the manuals before asking questions ….

95% of questions I fielded in mid- and senior-tier support had an answer in the format, “on page thus and such whatever it is, is your answer”

— Warren Myers ?? (@warrenmyers) August 22, 2019

from Twitter https://twitter.com/warrenmyers

August 22, 2019 at 12:52PM
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