There’s a saying, “you can only improve what you measure”. But it has a corrolary: “if you measure the wrong things, you’ll improve the wrong things.” https://t.co/KXFE7OsOxt #KPIfail

There’s a saying, “you can only improve what you measure”.

But it has a corrolary: “if you measure the wrong things, you’ll improve the wrong things.”https://t.co/KXFE7OsOxt #KPIfail

— Warren Myers ?? (@warrenmyers) April 23, 2020

from Twitter https://twitter.com/warrenmyers

April 23, 2020 at 04:02AM
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